About CONRAD MOLOANTWA

  • Academic Level Diploma
  • Age 53 - 57 Years
  • Requested Salary 25088
  • Industry Courier
  • Viewed 48

About me

I am an adept communicator with excellent writing and verbal skills. An enterprising person; a quick learner of new ideas/concepts with a highly eager/inquisitive mind. A team player and always prepared to go the extra mile in making positive contributions to the organization.

My experience in working with people in my previous employments:

  1. As a Course Instructor in Secretarial & Computer Courses at Zodiac Commercial School from 1988-2008 gave me an exposure in working with people from different backgrounds (both social and academic backgrounds). Other than delivering course material, this is where I had to use my skills in dealing with troublesome students and help improve learning difficulties.
  2. My appointment at Skynet SA (Pty) Ltd in 2009 exposed me to a customer centric environment, firstly as a Customer Service Agent where I had to deal with customers both telephonically and physically in resolving customer courier queries. Secondly, in 2014 I got promoted to a Key Account Manager in the Public Sector (Government) whereby I still had to attend to customer queries, assist in correcting errors in the clients’ accounts, follow-up on courier deliveries and provide monthly KPI’s where needed.

Education

Experience

  • 2009 - 2021
    SKYNET SA (PTY) LTD

    ACCOUNT MANAGER

    • Maintain customer relations
    • Protect, Retain and Grow revenue
    • Handle general queries from clients
    • Provide KPI reports to clients as required
    • Maintain account development plan
    • Assist with billing processes and Freight Management Reports where
    required

Languages

ENGLISH
Proficient

Portfolio

Skills

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