Full time Offered Salary : R33,000.00 / Monthly

Administration Supervisor – Air/Ocean Freight (JHB)

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Job Description


  • R33,000.00 CTC.


  • Minimum of Matric/ Senior Certificate or equivalent.
  • FIATA Diploma advantageous.
  • 5 years’ relevant experience of which 2 years’ managing an Air/Ocean freight admin function.
  • Comprehensive knowledge of International Air/Ocean Industry and administration processes.
  • Solid Ms Excel knowledge.
  • Relevant technical experience.
  • Administrative Excellence.
  • Internal cross functional partnership.
  • Service delivery.

Job Description:

  • Contribute to sustainable and maximized organizational results and performance through leading the central delivery of effective administration services to the Air Freight teams.
  • Provide visible support in resolving branch concerns and challenges related to shipment administration.
  • Provide real time daily reports and escalations to branch operations in terms of shipment statuses to ensure that handover points between the administration and branch teams are effectively managed.
  • Review and manage all job files efficiently as to ensure closure within required KPIs; ensure invoices are created for non-invoiced or incomplete invoiced job files; highlight unrecovered costs; and resolve any issues related to job files timeously to minimise write-offs.
  • Lead the administration central team through coaching, developing and motivating subordinates including follow-up of team and individual performance against targets and objectives aligned with overall company strategy.
  • Proactively ensure that all activities in responsibility are compliant with current legal & company specific regulations including adhering to ISO procedures and report on monthly KPI’s & Event Controls.
  • Monitor and coordinate Accounts Receivable/Payable with Shares Service Centre.