Full time Offered Salary :

Imports Controller – Ocean Freight(DBN)

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Job Description

Salary:

  • Market Related

Requirements:

  • Must have a matric certificate.
  • Must have minimum 3-5 years ocean freight imports experience.
  • Must have a very good understanding of customs procedures

Duties:

Day to day Operations

  • Control and manage import process from receipt of pre-alert documents/shipment notification to final delivery to the customer.
  • Request for arrival notification from the shipping line/co-loader.
  • Register file on CargoWise once arrival notification is received from the shipping line/co-loader.
  • Ensure that all commercial documentation received tallies and is correct for customs clearance purposes.
  • Complete document checklist.
  • Submit documents to customs entry department.
  • Arrange and co-ordinate customs exams and regulatory stops.
  • Obtain extended releases.
  • Prepare shipping line release.
  • Ensure that NAVIS is updated 72 hours prior to vessel arrival.
  • Inform transporter of the arriving shipment by sending through a delivery instruction.
  • Update internal work notes on CargoWise – daily by 10H00.
  • Generate status report to customer daily/progressively regarding the milestone event/progress of the shipment.
  • Monitor delivery with transporter and liaise with client services representative/customer.
  • Ensure that containers are uplifted and turned in within the prescribed times.

 Management of Financials

  • Verify customer’s credit terms prior to proceeding with the shipment.
  • Quality check accuracy of estimate prior to expediting shipment.
  • Prepare job profit summary – collating of all disbursements, calculation of agency and finance fees.
  • Account for profit/loss on shipment.
  • Manage costs and negotiation of rates to ensure maximum profit.
  • Reconcile all 3rd party invoices.
  • Ensure all shipments are handled in accordance to the company’s profit margins.
  • Sign off job profit summary prior to posting local client/overseas agent costs.
  • Manage finance in operations – WIP – (KPI <14 dwell days), Accruals – (KPI <60 dwell days) and out of transaction losses.

Management of Customer Relationship

  • Liaise with client services representative/customer on a daily basis  – advising client services. representative/customer of delivery and shipment status.
  • Receive orders from client services representative/customer – requesting original documents/clearing instructions.
  • Generate status reports advising customer of progress.
  • Continuously improve customer turnaround times.
  • Customer– refers to internal and external customers.

 Facilitate and ensure effective process management

  • Register file on CargoWise once arrival notification is received from the shipping line/co-loader.
  • Ensure that all commercial documentation received tallies and is correct for customs clearance purposes.
  • Complete document checklist.
  • Submit documents to customs entry department.
  • Arrange and co-ordinate customs exams and regulatory stops.
  • Obtain extended releases.
  • Prepare shipping line release.
  • Ensure that NAVIS is updated 72 hours prior to vessel arrival.
  • Inform transporter of the arriving shipment by sending through a delivery instruction. Delivery instruction to include demurrage/detention period..
  • Update internal work notes on CargoWise – daily by 10H00.
  • Generate status report to customer daily regarding the progress of the shipment.
  • Monitor delivery with transporter and liaise with client service representative/customer.
  • Ensure that containers are uplifted and turned in within the prescribed times.
  • Prepare job profit summary and ensure invoice is sent to the customer.
  • Ensure all 3rd party invoices are received, reconciled and sent to head office for payment within transactional periods.
  • Ensure all WIP’s and accruals are attended to timeously.
  • Evaluate and resolve problems presented by team members.
  • Update milestones and internal work notes on Cargo wise – real-time.
  • Complete and close shipment as per company SOP/ISO standard.

Quality Management

  • Check and double check to make sure minimal/no errors are made.
  • Provide quality service to customers and continuously exceed their expectations.
  • Get it right the first time.

Risk Management

  • Ensure errors are minimal.
  • Ensure instructions are received/issued in writing and recorded.
  • Conform to SOP’s.